Comprehensive Residential and Commercial Support
Reviews
Customer Experiences With Big Ben Electric
Big Ben Electric has earned a strong reputation among homeowners and business clients for professionalism, reliability, and high-quality electrical solutions. Many customers describe their experiences as seamless, noting the team’s prompt communication, transparent pricing, and exceptional attention to detail. Residential clients frequently highlight the company’s ability to quickly diagnose electrical issues, deliver thorough repairs, and enhance home safety during every project.
Fast and friendly service at a reasonable price! Alfred installed a ceiling fan and checked a couple of other electrical related issues. I would recommend Big Ben for your electrical projects.
Fast and friendly service at a reasonable price! Alfred installed a ceiling fan and checked a couple of other electrical related issues. I would recommend... Read More...
Fantastic electricians with excellent work ethics, very fair prices (the lowest among the bids I found, yet their service is beyond exceptional), professional knowledge, and they are very kind and patient. I would definitely go to Ben and Alfred for any future electrical jobs. Alfred came and helped me change my CFL ceiling lights to LED lights, and he caught and troubleshoot the breaker tripping in my electricity box while upgrading to smart switches. He solved a very complex problem that the previous general contractor had messed up ( a potential hazard!!!), while very patiently explaining every step. I learned so much! He was a pleasant person, dedicated, and displayed great intelligence in troubleshooting bit by bit. I could tell that he loves his job, and he constantly assured me that he wouldn't leave without solving the issue. I am very happy with everything working out greatly and he found a faulty wiring in my house. Additionally, Ben was also very helpful and patient in explaining the procedures needed to switch my CFL ceiling light to LED lights over the phone. I am glad that I made a good choice by going with them. Strongly recommend!
Fantastic electricians with excellent work ethics, very fair prices (the lowest among the bids I found, yet their service is beyond exceptional), professional knowledge, and... Read More...
I highly recommend this company. I had them come out and work on my exterior lights, commercial buildings I own and rent. They installed light poles, new panels, new LED lighting, new pathway lighting around my apartments. They can handle any size job and I am very happy with their work. I’ve been using them for the last 15 years and never had any issues whatsoever. They have also fixed some plumbing issues I had in one of my sub tanks. These guys are great!
I highly recommend this company. I had them come out and work on my exterior lights, commercial buildings I own and rent. They installed light... Read More...
Big Ben Electric were amazing! I called and Alfred was able to come out right away. My wall sockets were not working and Alfred was very thorough in figuring out what was the matter and fixed the problem. He fixed the problem for $250 which is a good price in comparison to Powell Electric who tried to scam me out of $2990 for the same thing. I would absolutely recommend Big Ben for all of your electrical needs. It is owned by two brothers who obviously care very much about their business integrity and their customers.
Big Ben Electric were amazing! I called and Alfred was able to come out right away. My wall sockets were not working and Alfred was... Read More...
We had a problem in our upstairs bathroom. When I called someone picked up right away. Appointment was scheduled quickly. Alfred showed up on time and was very professional. He is very knowledgeable and makes people feel comfortable. I highly recommend Big Ben Electric. Prices are reasonable and the job gets done professionally. If I have issues in the future I will call Big Ben Electric.
We had a problem in our upstairs bathroom. When I called someone picked up right away. Appointment was scheduled quickly. Alfred showed up on time... Read More...
Business owners appreciate the way Big Ben Electric accommodates busy schedules and minimizes downtime with efficient service. The expertise displayed on commercial electrical upgrades, generator installations, and electrical maintenance for businesses regularly leads to repeat business and positive word-of-mouth referrals. Customers value the peace of mind that comes from working with a licensed, insured, and experienced local provider.
Commitment to Superior Customer Service
Clients of Big Ben Electric consistently mention the courteous and respectful attitude of every electrician who enters their property. From the initial consultation to the completion of the job, the company prioritizes clear explanations and maintains a safe, clean work environment. Homeowners express gratitude for the patient guidance provided throughout home electrical system installations, lighting upgrades, and detailed home electrical safety inspections.
Big Ben Electric’s responsive customer support stands out to many reviewers. Whether addressing urgent residential electrical repairs or managing large-scale commercial projects, the team remains accessible and dedicated to resolving concerns. This level of care results in long-standing relationships, with many clients returning year after year for new electrical needs.
Building Trust Within the Community
The positive reviews received by Big Ben Electric reflect the company’s deep commitment to the communities it serves. Clients from Tustin and throughout Southern California often recommend the company for its honesty, integrity, and effective project management. Transparency in billing and a no-surprises approach to service keep customers informed every step of the way.
By consistently delivering high standards of workmanship and customer service, Big Ben Electric reinforces its reputation as a trusted source for electrical rewiring contractor services, new home projects, safety inspections, and much more. These customer testimonials serve as a testament to the company’s lasting impact on homes and businesses in the region.
